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Q Can I have a sample order for led light?
A Yes, we welcome sample order to test and check quality. Mixed sample are acceptable.
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Q What is the lead time?
A Samples need 5-7 working days, mass products need 21-45 days (It depends on Qty).
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Q Do you have any MOQ limit for led light order?
A Low MOQ, 1pc for sample checking is available.
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Q How do you ship the goods and how long does it take to arrive?
A We usually ship by DHL, UPS, FedEx or TNT for sample orders. It usually takes 3-5 days to arrive; we do FOB Ningbo for official orders. Air freight is also optional.
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Q How to proceed an order for led light?
A Firstly let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places deposit for formal order. Fourthly, we arrange the production.
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Q Is it OK to print my logo on led light product?
A Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
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Q Do you offer guarantee for the products?
A Yes, we offer 3 or 5 years warranty to our products.
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Q How to deal with the faulty?
A Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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Q What kinds of place can I use the LED Tri-proof light?
A Many industrial work place, such as power plants, steel, petrochemicals, ships, venues, parking lots, basements, warehouse, mine.
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Q How to proceed an order for led Tri-proof light?
A Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
